Shipping & Handling

 

FREE Shipping and Handling


Domestic (and US Territories):
We now offer FREE SHIPPING on all U.S. orders. No matter how many shoes or accessories you purchase, you can still qualify for free shipping. Please note that orders received after 2pm EST will be processed on the following business day so, please factor that in when selecting delivery service. In stock orders ship USPS or UPS and arrive in 3-7 business days. If multiple orders are placed, they may be shipped separately to allow for prompt delivery.


Shipping Upgrades:

PLEASE REMEMBER TO CHECK IF THE ITEM YOU ARE ORDERING IS ON BACKORDER. Do NOT select to expedite shipping if the item you ordered is on backorder unless you realize that the item will be expedited only once it arrives into our warehouse.

UPS 2nd Day Air - $45
UPS Next Day Air (Express) - $70 

For packages sent to Alaska, Hawaii, and the US Territories, we no longer charge a $15 surcharge. However, these packages will ship via the US Postal Service and may take up to 2 weeks to receive.



International (including Canada):
Free shipping and free returns does not apply on international orders. Our international shipping and handling rates are listed below. Please note that our fees do not include any VAT taxes or Import duties that may be assessed. lillybee ships packages FOB (Free on Board) and as such, is not responsible for the package once it leaves our hands. Any and all claims should be filed by the customer directly with the carrier. 


FLAT RATE International Fee - US $60


Washington DC and North Carolina Residents:
We love our HQs in the District of Columbia and our facilities in North Carolina, but unfortunately because of it, we have to charge sales tax on merchandise delivered to Washington, DC and North Carolina addresses.



Payment Options:
For your convenience, we welcome charge purchases using the Discover® Card, Mastercard, Visa and AMEX. We also welcome the use of lillybee Gift Cards.